Remote Users - If you now have team members working from home, as a reminder, FleetFACTZ and FleetORB9 platforms can be accessed from any modern web browser.  Most critical functions can also be accessed on a mobile device using the FleetFACTZ or AssetMOBI apps, available from the respective app stores.

Increasing Visibility - With increased remote working and use of contract staff, you may need additional insight into daily operations. Monitoring and communication with field personnel need to be enhanced.  Fleetilla's FleetFACTZ Link is a app that turns a smartphone or tablet into a tracking and communication device within FleetFACTZ. You view location, send and receive messages, SOS, images, and alerts. No additional hardware is required, activate as soon as today. 

Customized Reports and Notification - Fleetilla's FleetFACTZ platform provides a large variety of reports that can be used to keep track of trips, mileage, asset utilization, and be automatically notified when specific events occur. I you need assistance configuring a report to your unique need, contact us, in most situations  we can quickly create one for you at no cost.

Automatic Asset Inventory, Yard Checks -  Would a report with an accurate count and location of every trailer or piece of equipment in each of your yards, be helpful?  If you have a FL/950/FL940 or similar battery battery powered asset tracker already installed on your trailers, roll-off boxes, etc. this can be achieved automatically using the Yard Check report. 

Data Collection Forms - Do you have paper forms submitted by field staff then compiled by you back office staff or management? Items such as equipment/property/site inspection reports, damage assessments, customer visit summaries, field transaction reports, fuel purchases, payroll time cards, etc, can be quickly automated electronically using FleetFORMZ, or doForms, two mobile workflow solutions in our portfolio of solutions.

API Integration -  Fleetilla Connect API, provides a simple and quick way to integrate asset usage and personnel activity with systems used for billing, payroll, etc. Many periodic manual steps can be eliminated, such as: mileage, operating hours, and other usage data can flow into billing systems, shift start/stop times can flow into accounting and payroll systems automatically.  Fleetilla Connect is available with your subscription.

Serving your customers

Tracking ID/Locator - Located within FleetFACTZ and FleetORB9, this feature allows for quickly sharing specific driver/asset location with your customers for a short period of time so they can monitor estimated arrival times.  With 'no contact deliveries', communication will be crucial to maintaining excellent customer service.

Preventive Maintenance -  A systematic and proactive approach to maintenance prevents accidents. Some of your equipment may be being used extensively and others may be used only rarely. The maintenance management features can be used to automatically keep track of when routine maintenance becomes due for each piece of equipment based on usage.

Fault Code Monitoring - Unforeseen breakdowns on the road can critically impact a business and its customers. Most equipment trigger/broadcast fault codes (DTC Codes) long before actual breakdown. If you have telematics devices with fault code monitoring installed, these fault codes can be remotely monitored in real-time and corrective steps taken before an actual breakdown

ELD/HOS Emergency Exemption - If you are required to comply with FMCSA ELD mandate and have drivers who are providing direct assistance to COVID-19 efforts, you can update their driver profile to provide exempt status during those hours. Read More on the Emergency Exemption.

Enforce Social Distancing with Automation - During a time when we are forced to minimize physical interaction we look for creative ways to use technology. Some examples include: using geofences to calculate  arrival and departure times as a substitute for a time clock, utilize Fleetilla HOS DVIR or FleetFACTZ Formz module to replace driver checklists, delivery confirmation, and other forms, run a yard check report to know what vehicles/trailers/equipment are moving, which are sitting, etc. to best utilize your fleet. 

Temperature Sensing - Monitoring cargo temperature is critical when transporting food or medicine. Sensor monitoring dashboards, reports and notifications can be used to effectively manage these. Our support team can assist in determining if your devices are compatible with sensor integration.

Cameras/Dash Cams - The last thing anyone needs right now is to have a team member involved in an accident.  Installing dash cameras into your vehicles gives you complete visibility into you fleet and team members. Mobile video, with AI can be used for exoneration in case of an accident and detect and eliminate risky driving behaviors and provide driver coaching to enhance fleet safety overall. 

Training / Continued Learning -  Do you have new contract team members, team members working cross department, or time to do things you've been putting off? Ongoing training is always available at no cost to Feetilla subscribers. Schedule a one on one, or group sessions as a refresher or to do a deep dive into a specific  module or nee

As your ELD provider, Fleetilla is committed to maintaining our full support of our trucking clients. Please let us know how we can help you.

Given the increasing global infection rates of the coronavirus (Covid-19) and the recent state and national emergency declared in Michigan and the United States, we have changed some of our work policies to first prioritize the safety of our employees, their families, and all our customers and business associates.  

This notice provides an update on how Fleetilla is adapting to the outbreak of the coronavirus (Covid-19) and how this might impact your interaction with us. We will continue to update our customers, as the situation evolves.

Working from Home, Health and Safety Policy

We are following guidelines from public health authorities , including Centers for Disease Control (CDC), and our own operational preparedness plan to ensure business continuity while working to protect the well being of our customers and colleagues. Further, as of March 16, 2020, we have adopted a Work From Home policy for employees who are able to work remotely, as a matter of precaution, although we have had no known cases of infection. We will retain this policy until the threat of the virus has passed, or has reduced substantially.

Fleetilla Software and Services to Continue Uninterrupted

Fleetilla employs geographically-distributed infrastructure provided by leading vendors for various service tiers. We are also working closely with our suppliers, carrier partners, hosting providers, contract manufacturers, and other critical partners and vendors to monitor, on an ongoing basis, for alerts that could potentially impact our ecosystem. At this stage, we do not anticipate any change to Fleetilla services in any geographic region. Customers should expect to receive the same level of services as before. Should there be any changes due to unforeseen circumstances, we will notify you.

Customer Support to Continue Uninterrupted

Support staff utilizes cloud-based software that can be accessed remotely, enabling working from home. Our customer support teams have been set up to address and resolve customer issues, remotely. We expect things to work reasonably well. Over time, some customers may see some degradation in customer support and this could be due to slower connections, or ISP home broadband services that may start to choke as more and more businesses and students around the globe start to work from home. All your usual channels to reach us — phone, web, and email— will remain open.

New Orders/Additions and the Supply Chain

As the number of confirmed cases of Covid-19 increases globally, business supply chains and operations can be impacted. Please make sure to get in touch with us if you are anticipating additional hardware or accessory needs. It is important to plan in advance and place orders well ahead of time. 

Travel & On-Site Meetings & Training

Effective March 16th, 2020 we have suspended all non-essential travel and on-site customer & vendor meetings & training sessions until further notice. We will continue to use teleconferencing to work with our customers via phone and web to ensure service is delivered uninterrupted. 

We hope this virus will be contained soon and that life resumes normally for all of us. As always, we thank you all for your business with Fleetilla and will do everything we can to ensure that your business can continue to operate with minimal disruption. Please stay safe and we wish you and your families the best.